Thursday, February 23, 2012

Thursday, February 9, 2012

Lawn and Order

Marketplace’ wants ‘Lawn Order’

Tom Harrington of Marketplace.

That old song Green, Green Grass of Home didn't say anything about aggressive lawn-care companies that just won't take no for an answer.

But as shown in this week's edition of Marketplace, which airs Fridays on CBC, there is at least one large lawn-care company in Canada that will stop at virtually nothing to get your business, no matter how unwilling a client you are.

As we inch toward spring, Canadians have become accustomed to being visited door-to-door by various lawn-care firms, or getting phone calls from telemarketers, or at least being buried by flyers and pamphlets. You virtually can set your watch by their arrival every year.

But using hidden-camera footage, taped phone conversations and an interview with an insider who worked for this particular lawn-care company, Marketplace's Tom Harrington examines some of the alarming tactics being utilized -- vague arrangements of "continuous service," illegal verbal contracts, collection agencies, trashed credit ratings -- to "encourage" you to just throw up your hands and pay.

It seems like this is one company that could use some "Lawn Order." All right, bad pun, but you get the idea.

See also CBC Marketplace- to see CBC's preview

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Wednesday, February 8, 2012

Which program should I choose?

Hello Gerry:

I am interested in going with your company.

I like the fact it appears if you have a problem or a question is there usually someone that can answer within a day or two.

This was my main beef with the current company I have. No one was ever there or for that matter cared  and since I am fairly new to all of this believe me, I was not impressed
I am trying to compare your program with what I have now, 

What would be the best thing to do from here.  I was hoping I could get a discount for prepaying or any others I may qualify for.

Thank you, looking forward to hearing from you 

Hi Judy
Sometimes doing the same program as before is okay if that program is what you need.

Sometimes it may be helpful to start from square one to figure out what your needs in fact are.

Most people want a healthy, green lawn-> fertilization. We find it costs the same time for our guys to spread high quality fertilizer as it does to spread mediocre quality fertilizer. Our 3 fertilizer program is equivalent to many other 4 fertilizer programs. 

Most people prefer to not have too many weeds- so at least a couple of spot weed treatments if the lawn is in reasonable shape. Blanket treatments may be necessary if the lawn has been neglected and is very weedy.

You mentioned grub treatment. You may have had a problem in the past. No one can predict if the adult beetles will lay eggs on your lawn this year or not. Certain areas of the city are often more likely to get grubs than other areas. Areas with high grub populations are likely to have more adults that will lay eggs in the summer. 

Some people feel more comfortable, knowing that they have done something to reduce the risk of grub damage. Organic nematodes are not as effective as Merit (the product now banned that was less poisonous than table salt.)

Your neighbour, Bob says he has a problem with crabgrass. This is usually a problem in sunny areas, especially along the edges. An organic crabgrass preventer can be applied. It is about 50% effective. That sounds not bad, but in August the 50% that may come up can look 100% terrible. Because of this it is important to look at other cultural methods to reduce the risk of crabgrass. Mowing higher, re-adjusting the lawn levels along the edges, and seeding to increase lawn density in crabgrass-risky areas may be needed as well.

A prepayment discount is always available to new customers, the paying of which we appreciate but target is not fixed until we figure out what you need.